Treny Market – Policies

At Treny Market, we value your trust and are committed to keeping your shopping experience safe, secure, and transparent. This page covers our Privacy Policy, Terms & Conditions, and Cookie Policy.

1. Privacy Policy

We respect your privacy and handle your personal data responsibly.

Information We Collect

• Your details when you create an account or place an order (name, email, phone, address).

• Payment details (processed securely via trusted third-party providers).

• Browsing data (cookies, device info) to improve our website and services.

How We Use Your Data

• To process and deliver your orders.

• To provide customer service and communicate with you.

• To send updates, offers, or promotions (if you choose to receive them).

• To meet legal and regulatory requirements.

Data Protection

• We never sell your information to third parties.

• Data is stored securely and only used for business purposes.

• You can contact us anytime to request, update, or delete your data.

2. Terms & Conditions

When shopping with Treny Market, you agree to the following:

Orders & Payments

• All orders are subject to availability and confirmation.

• Payments must be completed securely at checkout.

Delivery

• Doncaster: Same-day delivery for orders placed before 12 noon.

• Free Delivery: Orders over £50 within Doncaster and over £100 nationwide.

• Nationwide: Delivered via DPD, with tracking provided.

Returns & Refunds

• Perishable items cannot be returned.

• Non-perishable items may be returned within 14 days if unopened and unused.

• Refunds are processed to the original payment method within 5–7 working days.

Liability

We are not responsible for delays caused by third-party couriers, weather, or events beyond our control.

3. Cookie Policy

Our site uses cookies to improve your shopping experience.

Types of Cookies We Use

• Essential Cookies: Enable cart, checkout, and login functionality.

• Performance Cookies: Help us analyse traffic and improve services.

• Marketing Cookies: May be used to show relevant offers and ads.

Managing Cookies

You can disable cookies in your browser settings, but some site features may not work properly without them.

Contact Us

If you have any questions about our policies, please reach out:
📧 support@treny.co.uk
📞 07552120197